Submit the request
Requests for new connections to Chevron pipelines must be submitted in writing and are handled by Business Development Representatives.
Customers & shippers
Moving energy
in partnership.
Chevron Pipe Line Company works with customers to develop pipeline transportation and storage solutions while protecting the safety, integrity and efficiency of its systems.
01 Working together
A clear path from
request to movement.
Business Development Representatives handle written requests for new pipeline connections, while Customer Service Representatives assist prospective shippers on Chevron’s common carrier pipeline systems.
ConnectNew pipeline requests
QualifyShipper documentation
MoveTransportation & storage
02 New connections
Protect the network
Connection designs must support the safety, security, integrity and efficient operation of the affected pipeline system.
Meet design standards
Technical requirements are evaluated in accordance with generally accepted pipeline industry standards.
Demonstrate compliance
Every proposed connection is also subject to applicable governmental compliance requirements.
03 Becoming a shipper
State your intent
Provide a letter indicating that your company wants to become a shipper.
Verify supply
Submit written proof of a supply source for the commodity to be transported.
Verify receipt
Show that a terminal or connecting carrier will receive the commodity from the pipeline.
Establish credit
Provide sufficient financial information for Chevron to evaluate creditworthiness.
Receive status
After documents are submitted, Chevron responds in writing with the status of the request.
Prorated systems
One additional declaration may be required.
For prorated systems, a prospective shipper must provide a letter signed by a company officer stating that the company has not been a consignee of an existing shipper on that pipeline during the preceding 12 months.
Requirements are reviewed for the specific common carrier system involved in the request.
Credit requirements
Financial readiness supports service.
If a prospective shipper is not creditworthy—or an existing shipper’s credit deteriorates—Chevron may require prepayment of tariff-related charges and/or an acceptable letter of credit from an appropriate financial institution.
View company contacts →Quality banks
Accounting for changes in a common stream.
Chevron Pipe Line Company manages gravity and sulfur banks so that shippers are not disadvantaged—or allowed to benefit—from quality changes created by common stream operations.
The banks calculate, collect and remit monetary adjustments among shippers tendering crude to participating systems. A Customer Service Representative can identify which crude systems use quality banks.
Shipper support
Start with the pipeline team.
For general pipeline and customer information, contact Chevron Pipe Line Company. Questions about tariff information or copies of tariffs no longer in effect are handled by the regulatory team.
ContactsGeneral: +1 877 596 2800
Tariffs: +1 877 488 5332
tariff@chevron.com